Privacy policy
Effective and last updated:
Your reflections belong to you. Mosey records and processes them on your devices, with no account required and no developer-operated server holding your journal.
This policy covers the Mosey iPhone app, its Apple Watch app, widgets, and these Mosey legal pages. Mosey is provided by Darren Tracey in Ireland (“we”, “us”). For privacy questions or requests, email hello@track.hair and mention Mosey. Darren Tracey is the data controller for personal information processed in operating Mosey.
Mosey is a separate app from Track Hair; Track Hair’s app privacy policy does not describe Mosey’s data handling.
1. What stays on your devices
Depending on the features you use, Mosey stores or processes:
- Recordings and reflections: microphone audio, transcripts, titles, summaries, topics, notes, saved ideas, suggested follow-ups, and your feedback about them.
- Your preferences: an optional name, reflection goals, onboarding and check-in answers, reminder times, quiet hours, and other settings.
- Walk information: recording dates, duration, steps, distance, and whether a recording started on your iPhone or Watch.
- Optional health information: the Apple Health data described below, detected heart-rate moments, and feelings you choose to record.
- Optional location and motion information: the home area you set and activity information used for walk reminders.
Recordings, transcription, and summaries are processed on your device using Apple’s speech and on-device Apple Intelligence frameworks. Mosey does not upload your recordings, transcripts, reflections, or health information to us, RevenueCat, or a cloud AI service. Language and AI models may need to be downloaded from Apple before these features work. Availability depends on your device, language, and settings.
Mosey does not provide its own cloud journal or iCloud journal sync. Apple system backups may include app data according to your device and backup settings. Apple Health has its own storage, backup, and sync settings, independent of Mosey. We cannot access your personal Apple backups or Health account.
2. Permissions and optional features
- Microphone: records only when you start a reflection. An active recording can continue with the screen locked or the app in the background until you stop it, it is interrupted, or it reaches the recording limit. Mosey does not continuously listen for conversations.
- Apple Health: with permission, the iPhone app reads heart rate, resting heart rate, steps, workouts, and sleep to identify possible moments for reflection and avoid inappropriate prompts. If you choose to save a feeling to Health, it writes a State of Mind entry. The Watch app can read heart rate, distance, and active energy and save a walking workout, distance, and active energy when you record a walk with the relevant permissions. Health information is not used for advertising, marketing, or data brokerage and is not sent to RevenueCat.
- Motion and location: with permission, Mosey uses motion activity, pedometer information, and a home-area boundary to offer walk reminders. Location monitoring can operate in the background when enabled. Mosey does not send your location to us or create a server-side route history.
- Notifications, widgets, and Live Activities: show reminders, recording status, or selected reflection and heart-rate information. Depending on your settings, other people may see this on your Lock Screen, Watch, or widgets. Control their visibility in Apple system settings.
- Reminders, Calendar, and contacts: if you choose a follow-up, Mosey can request Reminders access, open Apple’s calendar editor, or let you pick a contact to prepare a message or call. It does not upload your address book. Information you save or send through another app is then handled by that app and its account providers, which may sync it to their services.
You can decline or revoke permissions in your device settings and turn optional prompts off in Mosey. Features that depend on a permission may stop working; other available features remain usable.
3. Apple Watch transfers
The Watch app keeps recordings locally while they wait to transfer to your paired iPhone through Apple’s WatchConnectivity. A queued recording is removed from Mosey’s Watch queue when the iPhone acknowledges receipt, or when you delete it from the queue. Selected reflection details and heart-rate moments can also be sent from the iPhone to the Watch for display. This is device-to-device functionality, not storage on a Mosey server.
4. Purchases and service providers
Apple processes App Store payments, subscriptions, refunds, and restores. We do not receive your full payment-card details. Apple may collect diagnostics and share crash or usage reports with developers according to your Apple privacy settings. See Apple’s privacy policy.
RevenueCat manages Mosey Plus subscription access. Its SDK communicates with RevenueCat even though your journal stays local. It processes a generated app user identifier, purchase and transaction information, subscription status, and technical information such as app version, operating system, device information, locale, and network information needed to provide the service. These identifiers are pseudonymous, not necessarily anonymous. We can view subscription records in RevenueCat to manage access and support purchases. We do not attach your recordings, transcripts, name, location, or Health data to those records. See RevenueCat’s privacy information.
Netlify hosts these legal pages. Delivering and protecting the pages involves processing ordinary request information, such as IP address, browser information, requested URL, and request time. These Mosey pages do not load advertising, Google Analytics, tracking scripts, or third-party fonts and do not set analytics cookies. See Netlify’s privacy information.
Support: if you email us, we receive your email address, message, and anything you choose to attach. Our email provider processes that correspondence to deliver and store it. Please share only what is needed to resolve your request; we do not need your private recordings or Health history for routine support.
Mosey has no third-party advertising or general-purpose analytics SDK. We do not sell personal information, share it for cross-context behavioural advertising, or use your journal or health information to train our own AI models. Information we hold may be disclosed where required by law or necessary to handle a legal claim; we cannot disclose local journal content we do not possess.
5. Purposes and legal bases
For people in the EEA or UK, we use personal information only for the following purposes:
- Providing the app and paid features: performance of our contract with you for essential app operation and subscription management.
- Optional recording, health, and location features: your choices and consent, including explicit consent where required for health information. Apple permission controls let you withdraw access for future processing. Withdrawing access does not automatically delete existing records.
- Support and security: our legitimate interests in answering requests, maintaining reliable services, and preventing abuse, balanced against your rights.
- Legal obligations: complying with applicable tax, accounting, and other legal requirements where relevant to records we hold.
On-device summaries and prompts are suggestions for your own review. We do not use them to make decisions about you that have legal or similarly significant effects.
6. Retention and deletion
Your local journal remains on your devices until you delete it or remove the app and its data. Use Mosey’s Settings → Privacy → Delete everything to remove the app’s stored reflections, recordings, transcripts, notes, ideas, and heart-rate history from that iPhone, along with personal onboarding values and the home area. This action does not cancel a subscription.
The iPhone deletion control does not erase Apple Health entries, items already saved to Reminders or Calendar, sent messages, system backups, subscription records, or recordings still waiting on a Watch. Delete those separately in the relevant app or service. If you keep an unsent Watch recording, it may transfer to your iPhone later; delete unwanted queued recordings on the Watch too. Removing an app using Apple’s Offload App option keeps its data.
We keep support correspondence while needed to resolve your request and reasonable follow-up, and longer only when needed for a legal obligation or dispute. Subscription records are kept for providing and restoring access, resolving billing issues, and meeting applicable legal obligations. Provider logs and Apple backups follow the providers’ retention settings and obligations. Contact us to request deletion of information we or our processors hold; legal retention requirements may limit what can be erased.
7. Security and international processing
Mosey relies on Apple’s app sandbox, device protections, permission controls, and the security of our service providers. Protect your devices with a passcode and keep their software current. No storage or transmission method can be guaranteed completely secure.
Apple, RevenueCat, Netlify, and email providers may process service information outside Ireland, the EEA, or your country, including in the United States. Where data protection law requires it, transfers must rely on an applicable adequacy decision or appropriate contractual safeguards, such as the European Commission’s Standard Contractual Clauses and the relevant UK safeguards. Contact us for information about safeguards applicable to information we control.
8. Your rights
Depending on where you live, you may have rights to access, correct, erase, or receive a portable copy of personal information, restrict or object to processing, and withdraw consent. Email hello@track.hair to exercise these rights. We may need proportionate information to verify a request. We cannot retrieve journal content stored only on your devices.
You can complain to your local supervisory authority. In Ireland, this is the Data Protection Commission. In the UK, it is the Information Commissioner’s Office.
9. Children and policy updates
Mosey is intended for people aged 16 and over. We do not knowingly collect children’s personal information through our services. Contact us if you believe a child has supplied information to us.
We may update this policy as the app changes. We will update the date above and provide additional notice or obtain consent before new processing where required. See also Mosey’s Terms of use.